Arathi Devadas

Review of Atripco Group of Companies

A zero star would be apt for this company. My Indi...

A zero star would be apt for this company. My Indigo order showed as delivered on Jan 2, but I did not receive it- the website has status as delivered and received by FD. When I called the company multiple times- they said 'oh it shows FD which could either mean front door or failed to deliver'. Then they proceeded to say that the driver will be delivering the item later. I called them again this week as the website tracking information changed to In transit from delivered (yup the reverse), and the CSR lady told me that the item would be delivered within 3 days.Thankfully Indigo has shipped a replacement item through UPS who delivered the item on time and at the right place. Thank you for your terrible service, completely inaccurate information from your team and basically for nothing.