3 years ago
The absolute worst security company. They provide ...
The absolute worst security company. They provide second hand/refurbished out dated equipment, which breaks constantly. Then, they invoice you hundreds of dollars to have someone fix their faulty equipment. They charge at minimum $800 for install.... other security companies do not charge for install. The other reviews are correct, they have no sense of urgency to be a security company. Everything always takes 2 weeks to rectify or you can pay more for rush service and receive the assistance needed in 3 to 5 days. At one point our business was offline, they still took our money, but failed to advise until we realized the DVR was not working. And of course they have the nerve to try to charge us to fix their issue. If you are a small to medium business owner please do your research before going with UAS they are not reliable, they do not install the highest level equipment into your facility and they are NOT the least expensive place. Unfortunately, I am currently a customer because I bought into a franchise that was using them at the time. Now they use another company, go figure! Last, Customer Service is nonexistent! You can only speak to someone that relays messages, which always causes distorted information to be relayed.