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Went here to buy my 2017 Hyundai Elantra a few wee...

Went here to buy my 2017 Hyundai Elantra a few weeks ago, The buying process was easy for my husband and I as we walked in the door with our own financing and we had already picked out the car I wanted. The sales rep literally had The easiest sale with us. The sales rep was nice however they state that this a "no haggle " dealership and that the price out the door was non negotiable. When the price did not add up to what my husband and I had calculated we asked for a breakdown. The sales rep went and got his manager right away. The sales manager came out with his mind already made up that if that is what his sales rep came up with for price out the door then that is what it is. When I asked to go through all costs and fees, my number was $200 lower than the number they swore was the correct cost. Please do your homework before you go here to buy so that you know ahead of time what you should be paying. This saved us $200 that the dealership would have put in their pocket! We live in NC and when asked about inspection, the sales rep stated that they get at least 40% of their business from NC since they are so close to the border and that even though NC requires an inspection, I would not have to have one since I am buying it from a dealership rather than pvt sale. Since he sounded do convincing we did not question this. After all paperwork was complete, he then came back and said that the car DOES need to be inspected in NC! This is ridiculous since they state they get at least 40% of sales yo NC you would thinkntgat they would know the correct information! They did offer for me to go to one of their sister dealerships in Charlotte for a free inspection. I bought the car on a Saturday so the following Monday I went to one of their sister dealerships for an inspection, and wouldn't you know, my car did not pass! The tint on the vehicle was way too dark and tinted in illegal areas like the windshield! When the tech made note of this he also noted that the oil change sticker from FT Mill Ford said to change oil at 57,000 miles....... The car only had 26,000 when bought 2 days prior! The window tint did not meet standards for SC tint law and should have been removed prior to sale from what the tech told me. Ft.mill Ford did agree to pay for the tint removal and the re tint, but I was with out my new car for about 2 weeks as the tint was harder to remove than anticipated. Finally, my tags came in and the manager in charge of this called to let me know. I asked for this to be mailed to me so that I did not have to waste gas/time/ wear and tear to come there yo pick this up. She reassured me it would go out in the mail. After a week of waiting, my temporary tags were expiring and I called yo check the status of where my tag was and to see if I could come get another temporary tag as the one I had expired on that day. The lady in charge of tags apologized and said that they had forgotten yo mail them out but that they could over night it to me. I said no, because my temp tag expires that day and I would need to come down and get the tags now anyways. When I arrived, they stated they did not have my tags. It took a few minutes and finally someone walked them down and apologized that I had to wait. In then went and spoke to the manager and let him know the sequence in events and how disappointed I was with allmif the events that went on. All he did was say " if i could offer you a free oil change or fill your gas tank up to make up for it I would, but I don't think that you would be satisfied with that". I told him no, that they have broken trust and I do not want them to touch my car again at this point but I just wanted him to know that they have a very dissatisfied customer. He just said thank you and walked away.
My husband currently has a Ford F150 and was planning on making his next purchase at this dealership, however with the way they handled my car, we will not be returning.

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