Connie Gentry

Review of Chippenham Johnston Willis Med...

From check-in to the next morning when I was disch...

From check-in to the next morning when I was discharged everyone from the surgery center staff, nurses, anesthesiologists staff, Dr. Herzog, to the 3rd Floor Joint center were all professional, kind, and pleasant.

I did have one nurse that was abrupt and rude to both my husband and myself when discussing my discharge instructions and answering questions we had. When asking about various things we were concerned about she became irritated and sighed as if we were annoying her. My afternoon nurses and Kim (my overnight nurse whom, by the way, was phenomenal) were all so wonderful that we were taken aback by Jordan s unpleasantness and irritability with us over some of the questions we asked.