Lisa Davis

Review of Three feathers Casino

The rooms were nice & clean. We had to wait until ...

The rooms were nice & clean. We had to wait until 11 p.m.-2 a.m in the evening to use the pool & hot tub as those are the "adult" hours ( the rest of the day was for families with children...& it was very crowded ) no social distancing. The restaurants menus are very limited on choices to choose from, & they close everything down currently @ 2 :30 a.m. until 7 a.m. for cleaning because of covid. Also on the afternoon we were leaving, we were approached by the general manager "myra" & a security guy ( on the main floor surrounded by other patrons), & falsely accused of supposedly having made a statement about leaving a baby in our car while we gambled. When we got home we called to report this incident , but just ended up talking to the same woman who'd been involved , & she was very rude. My friend & I were quite offended by this treatment. Evidently after we left , she did more investigating, confirming it was a different couple, not us...no apololgy, just doing her job... very BAD customer service if you ask me !!!