Horrible customer service. Especially the Speciali...

Horrible customer service. Especially the Speciality Coordinator in Waukesha Danielle B. I called for an appointment only to put on hold for 10 minutes. After that I was transferred to Danielle B. which is the worst thing that can happen to you when dealing with this clinic. She was busy at the time so I left a message. She called back and I missed the phone call by mere seconds. I called back immediately hoping I could catch her. I was put on hold again for almost 15 minutes. I had to leave Danielle B. another message again. She never called me back. I called back hoping to catch her again, I was put on hold for 10 minutes. When they came back on they hung up on me. When I called again I was put on hold for another 10 minutes. When they finally came back they said Danielle B. had gone home. Is she really the only person there we have to deal with? My puppy needs special care and I am being messed around on. They do not care about their customers. It is worth the drive to a different clinic.