Absolutely excellent hotel. This is our 4th stay i...

Absolutely excellent hotel. This is our 4th stay in the last year and a half and we don t ever want to stay anywhere else in London. The staff always goes above and beyond both before we arrive and during the entirety of each visit. The hotel itself is beautiful and housed in the immaculate Grosvenor House. They have multiple restaurants on site (gorgeous tea room, steakhouse and Starbucks). There is a high end jewelry store and a club room for guests at that level. The club has showers and bathrooms for those that have late or early flights and need to freshen up and they have water, coffee etc. available at all times. On this particular occasion our room wasn t ready until quite late in the day so they gave us a resting room in order to sleep through our jet lag and freshen up. This is the kind of service that puts this hotel above all others. Sabrina has been our concierge on many occasions and has always ensured our stay wasn t the best it possibly could be.