Brandon Tubinis

Review of Andrews Jewelers

This might get a little long winded, so if you wan...

This might get a little long winded, so if you want to skip to the end for the abridged version feel free to do so.

I was buying an engagement ring for my girlfriend and I was more or less left on my own to pick the style of the band and the diamond itself, I knew vaguely what she preferred in terms of style, 3 stone basket, and I knew her diamond preference, princess cut, so armed with this knowledge I did research. I'm a very particular person who never likes to go in blind and I now know more about the 5 C's, about fire, flaws and fluorescence, about costs and diamond certification organizations than I care to admit. I purchased my own center stone online receiving a steal and found a style of ring I personally loved and thought my girlfriend would also love. With my diamond and ring style I ignorantly headed to the closest jewelers for convenience. Two larger chains were the first to be crossed off as their sugary sweet sales people tried to steer me down avenues that did not interest me (different style/different diamond) and only after insisting on my diamond and style did they work with me to pair diamonds from earring that roughly looked similar in quality and size. Next was a similar experience at a local jeweler which leads me to my fourth excursion. I will leave out the details but I will say that after the fourth jeweler, a small local shop, I was left with a pit of despair and frustration in my stomach that had me contemplating bachelorhood, because of the quantity of money that was being exchanged and with how careless they treated my patronage I felt physically ill for days. Rude, degrading, mean, liers who lured me in and proceeded to bamboozle me over the course of four weeks. I tell you all this so that when I say, Andrews was the very epitome of professionalism and after 5 minutes I knew I was getting my ring from them, you will understand how great this business is. For the first time I wasn't given any grief over my internet diamond, they happily took it and started working with me to make the exact ring I wanted. Not similar, exact. Then they completely floored me by doing something so simple that I never considered it and no other jeweler even thought to do, they took the measurements of my diamond to calculate what size (dimensions, not carat) the side stones should be so as to look aesthetically appealing. Mind blown. Service was prompt, respectful and absolutely professional without being pushy or overly sweet. And because of Andrew's partnership with the company whose style I was basing my ring on I was able to get THE ring I wanted without needing a custom made, which saved a pretty penny. After the proposal, my fiance has returned on several occasions to have her "Precious" resized (not my fault >_>) a service which was done in less than a day, and to be cleaned. All services were provided free of charge.

TLDR: Andrews Jewelers are consummate professionals and they should be the first and only jeweler you should visit. Staff is friendly and professional. Product is unequal in quality and cost. Service is exceptional and prompt.