I love Mello Velo and the rating, for what it is w...

I love Mello Velo and the rating, for what it is worth, will be changed when the issues are addressed.

Sunday is a huge day for cycling, and Mello Velo makes a stand for cycling. It stands on the remnant of the Erie Canal trail, which will be busy on Sunday.

Can a house really provide a brunch and close at two? Especially when the web site gives closing hour as three? I watched as five or six people hit a closed door at 2:05 PM, looking for food. Does the house really want to say, "There's no Sunday Funday at Mello Velo"?

The bike shop extends no services on Sunday, no repairs and no sales. I watched as two men pulled up in a Texas Cadillac, expensive bike rack on the back. Tried the door. No one should be trying a door that won't open when there's a door that will open. That's one of the goals of way-finding. Making sure the open door is open and easily found. No one quite knows that the house has three doors, two of which stay open with the bike shop closes.

"I wanted to buy a bike", said the man to me. So, about a thousand dollars in business hit that door and bounced elsewhere. These guys were clearly packing platinum credit.

Sunday afternoon business isn't marginal business, the spending of a dollar to earn a dollar. It's the spending of a dollar to make five dollars. Consider allocating Monday hours to cover Sunday hours, as many Sunday orientated businesses do.