Arrived at "A River Runs By" at Staveley at 4:45 f...

Arrived at "A River Runs By" at Staveley at 4:45 for 5:00pm entry only to find that the property wasn't cleaned and clearly hadn't been for a very long time. Absolutely filthy! Spider infested as well. Grimy, greasy kitchen, months of built up grime and dirt everywhere. Contacted Lakelovers who sent two cleaners and told us they'd be done in an hour. It was so disgusting even the cleaners were horrified and it took them three hours to get this run down tiny little cottage clean whilst we sat outside in the cold. Bed was like sleeping on concrete and we didn't get a decent sleep in 7 nights and going home exhausted and bitterly disappointed. Wouldn't ever book through Lakelovers ever again. Absolutely disgraceful. Don't believe what you read in the description of the property - the courtyard seating is a dilapidated timber table and chairs in the driveway shared between two cottages. Alfresco? The blackberry infested balcony barely big enough for a small table and two chairs. Not sure if two people can join them. Luxurious leather seating? Tiny little two seater and a single. No smart TV. No dryer. Tiny dishwasher, and a fridge that had months of ice built up in the freezer. Parking? Tiny little lane that was regularly blocked by delivery trucks preventing our escape. And if you manage to squeeze your car into the "courtyard" forget about getting out forwards! No chance - you have to back out with my wife guiding me carefully between the stone walls. The largeclarge/boat, the massive trailer andland derelict car make it impossible to turn around to drive out. Anything other than a small car and who knows where you can park.
For the price asked it's seriously poor value for money. The one star is because it's located in a lovely part of the country. Otherwise would give nil.