I received the item this morning and want to let y...

I received the item this morning and want to let you know we are delighted with it. It is even better than expected.

Moreover I really want to tell you how exceptional we have found your level of service. Each person spoken to has been accommodating and efficient, the piece was packed intelligently and carefully, and all done with such speed. We buy from auction houses all over the UK and abroad and it is very rare we experience this.

Thank you so much for valuing your clients as much as your beautiful items.