Our visit started off terribly. We just came in to...

Our visit started off terribly. We just came in to have some drinks on the rooftop bar. The bartender and the waiting staff was terribly unfriendly and we had to wait over 20 minutes before anybody actually asked us if we wanted to order anything. We decided to just go downstairs to the bar instead. The staff downstairs was amazing! The bartenders had our drink orders done quickly and they were super fun to talk to. We've been here many times and this was honestly the first time I've ever had a bad experience. I'm just glad that some of the staff was able to rectify a bad situation