First time I ve spend time here and it was quiet a...

First time I ve spend time here and it was quiet an eventful time!
Kids club staff was not particularly polite and laughed at us when I arrived at 9 am and saw only Male in the kids club, so I have a daughter and obviously for religious reasons and education I would not leave her in a closed space with only men around her as if she need use the lavabos it would be not acceptable to don t have a female around to help her and see her pulling her knickers down, so I had to call a manager who happens to be a woman on that day and she sorted the call to the woman who worked there to come back and start work earlier than 10am.

It was not nice to deal with this and have to explain my point of view and plus I wasted time that I wanted to use to get into the gym and do my workout!

Asides from this people I m the main restaurant was not very nice , asking for a table to seat where we wished was a bit of sacrifice for the employees who always avoided to clean up the tables so we could seat down... making what we wanted like white omelette and asking for almond milk had been a issue too, they always bring a tiny amount of small plates to the point that I complained about it and asked them if they running out of milk or eggs!!

The hotel build inside it s stunning , room views also very pleasurable but over all I don t think the prices matched what we gotten there... it s has to improve a lot.

As well gym facilities it s old fashion there is no machine to train gluteos , abdominal and the mates on the floor are so old that feels like a 1 star pension where people go to spend 4 days when they don t have money to afford a nice hotel.

Outside the swimming pool area was full and people leave the staff out like trying to keep the beds for themselves all day long w makes impossible for the guests to arrive anytime and have a bed available.

Definitely far from a 5 start resort.