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Delfino Lorenzo

4 years ago

We dropped of our Q7 on December 19,2019 and got i...

We dropped of our Q7 on December 19,2019 and got it back January 26, 2020. Totally unacceptable. Communication was not very good. We had to prompt several times. David the parts manager should have been the responsible person to keep us updated. They fix the backing of the drivers side last February 2019 and they had to glue it again in January 2020. And they billed us for it. No apology from David or Audi. I DO NOT recommend Audi North.

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