Nadia B.C

Review of PMA Realty Limited

PMA Management Corp has the WORST Unit Manager (th...

PMA Management Corp has the WORST Unit Manager (that s if we can actually give her that title). In the evening of February 5th, 2019, the plowing contractor that THEY hired, left a block of melted snow which turned into ice behind my vehicle which resulted in to a damaged the front bumper. I spoke with Donna Maceachern, who rudely stated that I was at fault because I didn t move my vehicle. Now if she s requesting me to move my vehicle at 3am in the morning when they usually come to clean then every single tenant in the neighbourhood would need to do the same. I shouldn t be penalized for their mistake. There was NO accountability taken, I was accused of lying and that there was nothing that she was WILLING to do to possible resolve the issue. Mind way through the conversation Donna Maceachern, has the audacity to disconnect our call due to her lack of professionalism towards an unhappy tenant. I ve worked in a call centre and I NEVER intentionally hung up customer, not even on the most infuriating customer. Of course there was no resolution of this issue. I just pray that she will learn to empathize and provide positive solutions instead of rudely suggest to rent a new parking space or blame people for the mistake of their hired contractors.