Kay Harrell

Review of Harris Methodist Fort Worth

My husband and I visited this hospital for his fol...

My husband and I visited this hospital for his follow up appointment, after being injured in a major car accident. When we walked into the hospital through Ben Hogan doors, there was no one in the screening area . After taking a few steps down the hall, a lady (Description: Braids, Light coloured - African American, Tattoo on her neck) asked us where we were going and if we had been screened, stating that we should have never left the screening area...mind you, NO ONE was there, NO mask or anything to define the area, so how were we supposed to know it was a screening area? Which is exactly what I told her... She proceeded to tell us, I went to get masks ... I guess we looked like mind readers... She was yelling, unprofessional and should absolutely be replaced. In all of my years of customer facing encounters, I ve never treated someone so low... She is an awful representation of Texas Health.