We travel with a emotional support dog, we were no...

We travel with a emotional support dog, we were not told until day of that there was a NONREFUNDABLE $50 fee. There was arguing and young adults in the hallway outside our door well into the early morning hours which made sleeping impossible. The parking situation is very inconvenient to say the least. There is no easy way to take your dog outside. The outdoor doors do not work with the room key so we were made to walk all the way around the block to get back to a door that would open. Horrible experience!!!!