Daniel hil

Review of Shangri-la's Edsa Plaza Hotel

BREAKFAST AT THE HEAT RESTAURANT WAS NOT THE BEST....

BREAKFAST AT THE HEAT RESTAURANT WAS NOT THE BEST. SERVER WERE NOT ATTENTIVE COFFEE WAS NOT AVAILABLE RIGHT AWAY BUT RICO AT THE OMELETTE STATION, JOSEPH FRONT DESK, HERMIE FROM HOUSEKEEPING WERE EXCEPTIONAL.I WILL BE RETURNING APRIL OF 2019 AND I WONT UP GRADE MY ROOM THAT INCLUDES BREAKFAST AT THE HEAT REST. WASTE MY MONEY. SORRY I WAS JUST NOT SATISFIED. IF YOU BELIEVE IN THE SAYING ( ITS EASY TO LOSS YOUR CUSTOMER BUT HARDER TO GAIN) THEN YOU MIGHT WANT TO TRAIN YOUR SERVER TO ANTICIPATE THE NEEDS OF THE GUEST AND MAYBE MAKE EXTRA TIPS.