D

Diana Baker
Review of SelectHealth

4 years ago

Update: I added a star because Matthew was so hel...

Update: I added a star because Matthew was so helpful when I called. He, too, could see the notes relating to my attempt to get my account set-up properly. I guess I will see if it works next month? Previous Post: I really appreciate how quickly you process provider charges and and payments; and you staff is VERY nice...But, it seems that you do not have any employees who know how or what to do to set-up automatic payment plans. Can you explain to me WHY I cannot get you to set-up my automatic premium withdrawal properly? I am really tired of late notices because of a billing or software problem on your end. Is there someone who can set-up my account properly! If not, please send a premium notice each month. I think it's ridiculous getting late notices when the mistake is on your end!

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