I've used Autodesk products for 24 years, no matte...

I've used Autodesk products for 24 years, no matter the year version, products always have problems. I resisted their "subscription" method, which is a way to profit more for less quality, until "perpetual license" wasn't supported anymore. Now paying per year, and just getting new Revit installed, cannot even create a new project, things that suppose to come with the installation won't upload, I tried the suggested methods, uninstall, re-installation, nothing works, and for a company worth $ 2.0 + billion don't even have the decency to provide a phone number to get help for a product that doesn't work properly you just bought, for me that's a total "sham company", every year I keep saying will switch to different product from totally different company, and I keep buying. They know they have managed to become the standard for architects and engineers, and don't care to produce a decent product without flaws, not even care to provide a real customer service.