Kaili Johnson

Review of la Torretta

We stayed overnight at the resort with the intenti...

We stayed overnight at the resort with the intentions of having a fun family getaway. Our plans quickly changed when we arrived to the hotel and were notified all the kid facilities in the pool area were closed for "off season" --- which is understandable, but it would have been nice to know prior to booking such an expensive room. There is no indication of anything being closed on their website or during the booking process. We were then looking forward to spending time in the hot tub, but the water was cold and had an awful smell. We ventured to the Arcade area. The games were old and run down, it's no surprise three of them took our money without playing. The miniature golf was fun, but once again due to "off season" it had no water in the ponds or fountains running. Lame! The rooms were very dated, beds low to ground, toiletries were random and brands didn't match, balcony was filthy with bird poop covering literally the entire area. The ice machine on our floor didn't work. Hallways dark and unwelcoming. Cafe closed. Gift shop closed. I could go on and on....definitely not worth the money! Their biggest and only asset is their staff. They were very friendly and attentive, too bad the resort ammentities didn't match. I'm actually embarrassed we spent so much money on something that is comparable to a two star hotel.