Never had the opportunity to visit because my tele...

Never had the opportunity to visit because my telephone experience was poor. I live 2 hours away and called to check on a specific style and size of a dress before heading over. I was told "we have it in store". She couldn't tell me color or sizes. "we have thousands of dresses and I'm sure you'll find address". Not the point and had you presented the i formation differently, I would have gone. Needless to say, Alexandra's Boutique gave me all of the information I was looking for, with an over the telephone smile. I will happily make my purchase there. Customer service is crucial.