We are standing outside waiting, have been for 15 ...

We are standing outside waiting, have been for 15 minutes and the phone number to call isn t working. It says they can t take your call now . It s been fine other than the fact that we can t get back to our car which means it s been terrible.

We never got a hold of anyone and ended up waiting 30 minutes at the airport. Need to sort out the phone and get your shuttles out there on time. It s frustrating to call and just get a message that the number isn t working.

**Edit** Once we got back to the lot we found out about the power outage in the area. It wasn't their fault. Updating to 4 stars and will be happy to come back looking for a 5 star experience.