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MARJORIE MCLEOD

3 years ago

My family went on Father's Day.

My family went on Father's Day.
We paid 40.00 for premium parking and there was this poor little older gentleman all by himself was having to chase cars down who didnt have a parking pass.
We purchased the 18.00 all day refillable cups, and by noon they had ran out of drinks and ice. And the areas we could buy drinks had to close due to understaffing. The poor kid at one station literally stated she would get fired for not clocking out on time... so I couldn't even buy my grandkid an icee . ..
But the most disturbing part of our day was....
There was a gang of teenagers that jumped a young man in line for calling the number for line jumpers(really Six Flags shame on you for not putting enough staff to protect the lines). Then the same group began ransacking the shops and running us all over. Like literally ran down, knocked to the ground! There was no where near enough security to control the situation. My family had to leave because we didnt feel it was safe to stay for remainder of our day.
I understand uncontrollable situations happen, but when you have tens of thousands people paying these prices for our family vacation there should be enough security on staff to squash it immediately and not be so bad people have to leave the park .
I did send an email to the Contact Us link and apparently the park felt this was commonplace because we got not even an apology.

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