I've had several services and warranty claims proc...

I've had several services and warranty claims processed through this dealer, each one more painful than the last. I have never seen any business automotive or other industry have such utter disregard for their customers.
They will never call you back, The story will change each time you call them.
I am not a special case either, I have regularly seen their service advisors talking down to customers. There is a couple of good people there but unfortunately they are the needle in the haystack.