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Kerrilee Niles

3 years ago

" Staff was incredibly friendly. My dog was very s...

" Staff was incredibly friendly. My dog was very sick when we arrived and the staff moved incredibly quickly to figure out what was wrong! This was a very scary visit and the doctor took the time to answer my questions and never came across as annoyed, she was gracious and guided me through my decision making. Staff in intensive care was also very friendly and let me know how my dog was doing when I asked and never seemed annoyed. Even though it was a stressful situation the ENTIRE staff was amazing! From the person that greeted me at the desk, to the vet techs, to the lady that spoke with me about billing, to the wonderful doctors and then the lady at reception when my dog was discharged. Just the friendliest vet staff I have ever encountered. The way people spoke to me, no one was every judging me for being worried about paying for my dog's care, they just wanted to help. "

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