I usually called Jack Astros and placed my order t...

I usually called Jack Astros and placed my order then go and pick it up due to the COVID pandemic. On August 29, 2001 I work an early shift ,so I decided to call and place an order for pick up. I ordered two meals both shrimp with bowtie pasta and cream sauce. The employee
Who answers the phone was not familiar with the menus , then another person came on the line and identify herself as the supervisor for the new employee. The supervisor took my order at 3:05 PM which was two bowtie pasta, and shrimp with cream sauce ,she told me my order would be ready in 30 minutes . When I placed my order I was roughly 30 minutes away from the store. I got to the store at 3:45PM and identify myself they couldn t find my order them they saw one of their co worker coming towards them at the desk with a brown bag then I was told by (one of the staff at the front desk pick up area) that it s my order when I open the bag to check it I saw two bowtie ,pasta shrimps, chicken with cream sauce. I told them that I did not ask for chicken. A big lady identified herself as the manager and she wear blonde braids came and she was very rude telling me that I would have to wait another 20 minutes for them to make the food for me again so I left. I believe this was poor customer service. This is my first bad experience there in all year's.
.