Dr Ratna Mehta Patel

Review of Hard Rock Hotel

We r staying in hard rock in London at present. I ...

We r staying in hard rock in London at present. I am here for a holiday with my family. With 2 kids. I am here till 16th but the hotel has very poor service. We asked them 4 times for an extra bed for my kid since we have checked in yesterday 10th july but they r not bothered. No one picks up the call at the reception. Even after going to the reception and telling them again n again. Hopeless.worst experience of my life. Worst hotel worst service.