We've been taking our cars to Serramonte Honda for...

We've been taking our cars to Serramonte Honda for service for many years. This time they charged a whole lotta money to 're-fix' a past problem with the engine. Nice folks in the service dept., but our engine issue was not handled well and they don't give a hoot if it's not right. I tried calling Honda headquarters and they care even less. Way less ! Overall impression is super-bad ! I would not recommend the product or the service. I'm still waiting for a call back from their customer service "liason". So disappointing.