Benjamin RobbinsReview ofConrad New York
This was our first stay. We booked a free weekend ...
This was our first stay. We booked a free weekend night as a Hilton Honors member. We were impressed from arrival through departure. The location was perfect and quiet, yet a block away from WTC.
The bellman greeted us at our car out front and took our bags for us, even after we insisted we could do it ourselves. The stairway to the lobby is beautiful and perfect for Instagram. The lobby is a tall atrium with a huge modern art piece hanging like a chandelier.
The front desk was so kind and professional. She thanked me for being a member. I asked for an upgrade and she said I ll check. It s so difficult being a holiday weekend. But sure enough, she offered us an executive corner suite, 750 square feet opposed to the 400 sq ft we booked.
Entering the room was wonderful. The room was already lit, not too bright not too dim. We were so impressed with the layout, the furnishings, the lighting, the modern art pieces, and the huge size for being in NYC. The bellman brought our bags.
Shortly after we requested ice delivery and a personal fridge which they were happy to provide. Calling down to the service desk I was greeted professionally and kindly. Every staff member was happy to serve and wanted to ensure a luxurious experience.
We loved the room so much that we decided to NOT go out to a restaurant or to explore the city. (Granted, we lived there in NYC for four years so are over the tourist thing.) Instead, we made espresso martinis using our personal bar kit and liquor we brought with us, but utilizing the Nespresso machine that was in the room. Delicious. We actually purchased our own Nespresso machine today because we loved it so much. We ordered food from an Italian restaurant Tre Sorrelle down the block, threw on the bathrobes from the closet, and enjoyed the night feeling like kings.
The next morning, we hopped out of the comfortable King bed and went down to the Atrio restaurant in the lobby for our complimentary breakfast buffet. It was amazing and felt gourmet. Very impressed. After being approved for a late checkout as a member, we checked out. The bellman kept our bags for a few hours as we went to see the WTC memorial and Freedom tower.
All in all, I highly recommend this hotel and it was a perfect use for my free night certificate without touching my Hilton points.

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