Margaret Kendall

Review of Good Samaritan Medical Center

Brought my husband in for surgery this morning. W...

Brought my husband in for surgery this morning. Walked right in. No questions about COVID, no temp, was whisked into a room immediately after another patient exited. No cleaning or disinfecting. Still no COVID questions. No social distancing from intake people. While prepping my husband for surgery two nurses took turns. The one nurse did not wear gloves as she did an IV!! While he was treated very nicely and professionally, I was amazed at the lack of PPE. As the ungloved transport took my husband to the surgical wing three hours after we arrived, I was stopped while my husband was wheeled away. After a lengthy phone conversation, the attendant asked me the COVID questions and took my temperature. I had to rush to say goodbye to my husband. Thank you to the kind woman who insisted that the attendant screen me before her. I sat in the waiting room from 11:00am until after 5:00pm and stared at a sign that says For your safety, this area is thoroughly cleaned and sanitized throughout the day. Not once has anyone been in this area and cleaned. I went to the restroom and it was disgusting. I walked out without using it. I am appalled at the lack of precautions for COVID. I will not be returning to Good Sam for medical treatment. I am concerned about leaving my husband here overnight.