Booked an 80-minute Swedish couples massage for my...

Booked an 80-minute Swedish couples massage for my husband and I for Christmas. I had previously been to the spa and had a wonderful experience, however, this visit was very disappointing. After about the first 5 minutes I honestly wanted to ask the lady to just let me lay there the rest of the time because I don't think she had ever given a massage. My husband was also highly dissatisfied with his massage. It was very sad to pay almost $400 for a terrible experience. We had already booked another couples massage for the following day and did not want to pay the cancellation fee so we kept the appointment and it was a little better than the previous day, still not worth the $$$. We also go charged many unknown fees for the stay. For example, an accommodation fee of over $100 and a destination fee. When I called to ask about these charges I was informed "they are just added due to the hotel brand".

On a positive note, the restaurant was wonderful and deserves 5 stars!