Kat Graden

Review of Clark Devon Hardware

I find it always difficult to find someone to help...

I find it always difficult to find someone to help me at this store. The staff often appear too busy to help and most recently the paint/varnish department salesman said, 'I don't have time, I'm in the middle of an order'. Not sure if this is an understaffing issue.
This store is well set up for someone who knows exactly what products they need and where they are located. For someone inexperienced, needing any advice or product knowledge, I found the service disappointing and unacceptable. I also have found the kindness/politeness of some of the male employees to be frustrating. I'm a novice in my product knowledge, not a dummy and it's their job to assist me in making an educated purchase. I hope this is something that can be improved with better management and priorities.