I've read other reviews, so I was very worried abo...

I've read other reviews, so I was very worried about dealing with this company.

I had a problem with my HTC one camera (the typical purple tint) but the phone was not under warranty. HTC agreed to pay for the repair anyways because it was a design flaw. They told me to send it to futuretel.

The phone arrived to them on a Monday, and by Wednesday, I had it back (through FedEX). I live in Ottawa. They changed the camera, and it seems to work well. I've had the phone for an hour, and everything seems to work great.

Maybe I was lucky, but I had zero problems with the service they gave me. I was actually very surprised at how quickly I got my phone back.