NPDM1

Review of Frank's Dockside Restaurant

I've liked it here for a few years now, but today ...

I've liked it here for a few years now, but today was not the best experience. It started out with waiting for a while for someone to take my order, was getting takeout. I was told by the girl who looks 15, more on her later, that it would be ten to fifteen minutes. Went in after over 15 minutes to check on my order only to find out it wasnt even started yet. I get it, I'm a former restaurant owner, things happen but that wasn't the real problem. The older woman behind the line that informed me of the delay stuck her ungloved hand in a potato chip bag and proceeded to pull out a handful and shoved them into her mouth. Absolutely disgusting, no one is allowed the eat behind the line, especially not even washing your hands after the germ transfer. Good thing she didn't work on my order. Waited about 10 more minutes and watched the cook place my order on the warmer and yelled "takeout order ready" for the 15 yr old girl to hand me my order. That didn't happen, she was having difficulty doing 2 things at once. She was looking around and around trying to find a server to ask a question about reserving tables for a call in customer. She ignored the cook about my order. I had to get his attention to let her know again. Finally she grabbed my order, walked away with it to the back of the store, don't know why. Came back a few minutes later and handed me my order. Terrible people skills, but that's typical these days, kids feel like the world owes them. Expected more for a 8.50 cent burger with 2 dollars for a slice of cheese, 2 dollars for a piece of bacon and 4 dollars for about 12 fries, 3 of which weren't cooked at all, must have gotten stuck to fryolater basket.