Amira Ahmed

Review of Rotana Hotels- Gefinor Rotana ...

Hotel and amenities are good, but rooms are very s...

Hotel and amenities are good, but rooms are very small. Electricity goes off very often but comes back in a short period of time, which is good. At the moment, I am staying in a room with a 27 degrees temperature, very hot in this summer. I called twice to get someone to fix my AC, but no one showed up. Waiters and housekeeping staff on the ground are nice and friendly, otherwise staff needs to be more welcoming and at least smile. Going back now to complain about the AC.