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Where do I even start? This hotel is the BOMB. I w...

Where do I even start? This hotel is the BOMB. I was part of a company group with 79 people. We visited Puerto Vallarta in October 2018 and stayed at this beautiful hotel. They went above & beyond with everything but here are some that I remember right now:

**1. On arrival & even on-site restaurant arrivals, they d great us with champaign cups (I think it was juice but still great gesture)
**2. On our last day (7th), they saluted us with margaritas & a live Mariachi band plus a short speed from the entire staff giving us thanks for staying with them.
**3. On a fancy night, I really wanted to do my hair with an elegant braid so I thought I heard a colleague coming over. When I opened the door, it was Maria, lead maid in charge of our room. I kindly asked her if she knew someone that could do braids and without skipping a beat, she offered to help. Maria did my hair with the most beautiful and elegant braid!!!!
**4. During our stay, there was the threat of Hurricane Willa. The hotel was fast to act and provide plan of action. They were incredible the entire time. We were going to be evacuated to a nearby school and within hours the hotel took care of everything all hotel guests needed. Last minute, Hurricane Willa s grade went down and we didn t end up evacuating yet the hotel started working on putting everything back in place (conference room tables/chairs, outside furniture & more). The next business day, they were still working hard at it but it was close to our start of the day and we didn t have a conference room to work. They dropped what they were doing and put together tables, chairs, cables, microphones and everting so we could start working as scheduled, 9 am sharp.

There are sooo many other above & beyond actions taken by the hotel but the 5 above are the ones I could remember at this time.

Trust me, you will be glad you chose you stay at Sheraton Buganvillas.

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