Ashleigh Owens Review of Grady Management
My roommate and I applied to one of their properti...
My roommate and I applied to one of their properties and was denied. That is not why I'm giving them a one star.
Two months later I receive a bill for $60 for an application fee. I call them several times to get this fee removed because 1. We paid the application fee when we turned in the application along with the holding fee of $99. 2. They wouldn't have processed an application from us if we hadn't paid the application fee. 3. They wouldn't have refunded our $99 holding fee of we owed the initial application fee.
I called last month and spoke to two different people and was told that the problem had been rectified and cleared from "my account" (why do I have an account as a resident WHEN I DONT LIVE THERE!!!)
Last night checked my mailbox and found a "final notice, account significantly overdue" and threatened to turn it in to collections. The rental property NEVER answers the phone when I tried calling before and I'm working during the hours that they are open. Grady only answers Monday through Friday so now I'm forced to go to the property on a Saturday to see what can be done.
If I was told this was taken care of, why am I receiving a bill threatening to send it to collections, decreasing my credit score, and having to take them to court to fix this matter.

Comments: