Sarah Heilman

Review of Robust Wine Bar

Great food and an amazing wine selection (I LOVE t...

Great food and an amazing wine selection (I LOVE that they have a rating systems for pairings and so many wine flights to choose from). The only reason I'm not giving it five stars is due to our server. When we walked in, we overheard that the host would be assigning us to a server named Sam. Oh, how we all wish that had worked out.

When we sat down, a female server (I don't even remember her introducing herself) asked us if we had been in before and when learning that we had not, didn't have much of a response. That's not necessarily a problem, but then my uncle asked her if there was anything we should know, and she looked confused and said little more than, "Errr..." He followed that up by asking specifically about specials, which she told us in a perfunctory manner. She then asked if we knew what we wanted to drink. We of course didn't know yet, so she went off.

Then, the aforementioned Sam came to our table. During the few minutes Sam was actually our server, he also found out that we had never been in. Using that information, he took the time to explain how their wine rating system worked and told us about the flights. He then took my mother's drink order and went to put it in. Sadly, that was the last we saw of Sam.

The female server returned and for the rest of the night gave us very abrupt, sometimes pushy service. Maybe she was having an off night (I've worked in the service industry, and I know how difficult it can be to be "on" all the time) or maybe she was miffed that they tried to give a table in her section to another server, but when you're paying $40 to $50 per person for dinner and a single round of drinks...well, I expect more.

TLDR: mixed wait staff experience, but delicious food and wine. Would visit again.