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Nataliya R

4 years ago

Awful Experience! Seeing my uncle here seemed fine...

Awful Experience! Seeing my uncle here seemed fine at first because the room was clean and modern but my experience with staff - another story. He uses the bathroom a lot and complained of having to always wait so when I tried to find someone to help him they were all busy. I got the attention of a lady at the desk reading a newspaper and I tried to ask her for help and she told me not me I m the director . I said if you are director then why can t you help me? She yelled at me and finally a nice young man came to help. I felt very uncomfortable to leave my uncle there after this and I said I want her boss but she told me that she was as high as it gets . Unbelievable. He was leaving soon so I dont want to make any problems. In my community people talk, you would think they would treat patients and there families with respect at the very least in hopes to bring in more people. Nothing but disgust for that treatment from that woman.

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