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I Have been with this company for over a year Prob...

I Have been with this company for over a year Problem free on both ends. Due to a bank error my electronic payment was declined. Pouder valley has a one strike only rule with this. They also dont feel the need to inform you that you have been taken off this way of payment. So AFTER my power was shut off with no notice I had to pay A reconect fee along with the bill and a $50 late fee. So a $60 bill became almost $400. The I was informed that I had to now pay an additinal $230 in a deposite plus my bill next month because i am high risk. Dispite the fact I payed over a year on time diligently with no issues. They were unwilling to do ANYTHING to help my end of the situation. I was told that the board has to make the money also. So It's not there job to tell you When your account has changed in a drastic way. My final note is that In the office I was treated poorly inadition to the fact a have to pay around $600 for $150 in actual usage. This is a classic example of corpartion GREED and the rich keeping the poor down. Thank you Pouder Valley for supporting the comunitie that keeps YOUR bills paid and YOUR house warm.

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