The picture window just replaced this August by RB...

The picture window just replaced this August by RBA was the 2nd of two. They were both very large picture windows, 9 and 10 feet. The 10-footer was replaced 2 years ago by RBA and remained a picture window, all maple interior; but I wanted something different for the 2nd so I went with 3 double-hungs, again all maple interior. I went back and forth with my decision on the 2nd as it meant quite a change but the sales rep, Kevin Rossi, was very patient and kind through multiple contacts and questions. He dropped off pictures of what my house would look like with different window styles, etc. Through the entire process, everyone showed up right on time and all were courteous and respectful of me and my home. They did a great job on replacing a 60-year old picture window with 3-double-hungs so I was glad I dealt with only one company through the whole process. The followup by RBA customer service and the guarantee are also excellent reasons why I stayed with RBA for the 2nd large investment. (I should note the two large 60-year old picture windows replaced by RBA were also Andersen windows! They didn't fail as windows. I replaced them because age and sun not only took its toll on the old wood construction, but the current-day construction techniques would also save with heating and cooling. With the Fibrex exterior now and new Low-E glass and RBA guarantee, I won't have any worries going forward.)