I purchased my home trough Remax a few months ago ...

I purchased my home trough Remax a few months ago and my agent was Danielle Decoursey. I had the worst experience with her as she was extremely difficult to get a hold of, in addition she was rude and disrespectful. Due to her lack of communication I had to pay over 25k out of pocket because she failed to address my concerns with the sellers agent purposely. Months later she refused to help me and gave me her boss s contact information and to no longer contact her. After calling her boss to expressing my concerns he finally called me back after two weeks. I still Have not hear anything from her or her boss. The one time her boss called me he told me her and the agent were doing me a favor by working with as my budget was under $165k. Please DO NOT purchase your home though this company they are rude and great at belittling people.