Kayla Michel Review of Assemblers, Inc.
I bought a grill from Home Depot on May 27th 2019....
I bought a grill from Home Depot on May 27th 2019. I received a call from assemblers inc two days later to schedule the grill to be assembled a week later. They said someone would be in contact with me for confirmation of time. No one called me to schedule so I called the company the day the assembly was scheduled to figure out the issue. Wait time was a half hour to talk to someone. The woman I talked to said she would contact me no later than 5pm that day to set something up. No call. I callled the next day and waited another half hour to talk to someone. This person told me she would be escalating to a supervisor and they would be in contact with me that day. No call. I called again 3 days later because I was out of town and waited 40 mins to talk to someone and I got hung up on and no one called me back. I called again the next day and waited 30 mins to talk to someone and they said they would call me back in an hour to give me a resoulution. No call back. In addition to all my phone calls I emailed customer service multiple times and no one got back to me. This company is unprofessional and a waste of time. Don t use them! Scam.
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