I call for oil Change in the morning they say they...

I call for oil Change in the morning they say they will take me in and they did but take them 3.5 hours to change the oil. Bill was 425$ I ask them them they're charging me so much usually is around 350 375$. They say they put full sintetic oil wich I never ask for... If you need to get rip off and wait long time thats the place!!!