David Turnbull

Review of Grand Wailea A Waldorf Astoria...

This place is hit or miss. The grounds are beautif...

This place is hit or miss. The grounds are beautiful, the bed is great, the shower and seperate tub in the bathroom are awesome, and the luau on property is nice. It's age is beginning to show though. Mismatched paint on the walls and some cracks in the drywall in our room didn't seem like something you'd find at a Waldorf Astoria property. Last night we came home from the luau and found ourselves locked out of the room. A couple trips to the front desk later we figured out the lock wasn't working then waited around for an hour for security and maintenance to slim Jim the door and replace something in the lock. They so far have done nothing to make that right. Not a huge deal, but not something ine would expect at this level.