Tried to make an appt for service and at 2pm on a ...

Tried to make an appt for service and at 2pm on a Wednesday, I don t see why- i for the 2nd attempt- i need to wait to make an appointment for over 15 minutes. The girl that helped was very short and uninterested in helping me. Warranty or not- loaner vehicles should be available on a first come first serve basis to paying clients...especially if you re new to the dealership service, their service department is not open in weekends and most likely i d have have to pay for renting the vehicle. How else do they expect to entice clients to purchase a newer model etc...overall experience was not good.