Lisa Ann Palermo-Ramjattan

Review of Directions for Mental Health, ...

The people that work there are very nice but that'...

The people that work there are very nice but that's about the only positive thing about Directions. On more than once occasion, after checking in, they totally forgot about me and I was left to wander around, back and forth, to the reception area asking "what's going on?" until they discover that they, have in fact, forgotten about me yet again. I was assigned a case worker, after a year of asking for one, and, she never returned any of my calls, including a very serious one. Pinellas County Health (my "insurance") stopped paying for me to go to another mental health clinic so I was sent to Directions and then PCH stopped paying for me to go to Directions and even though I have 7 diagnoses, I am not eligible for psychiatric care, medicine monitoring, or therapy. And people in the U.S. wonder why there are so many wackos running around in this sh*%y state of Florida. This is an old review from 3 years ago that got deleted. I always back up my reviews so I still had it. The only thing I have to add is that I now have 8 diagnoses and still going to Directions as that is all that is offered to me but the therapy is a lot better. Still a super disorganized place, though.