Jon W. Lee

Review of Gwinnett Place Ford

I went in for a service. I made an appointment few...

I went in for a service. I made an appointment few days prior to my arrival. Waited for 3 hours to get a diagnosis. They quote me almost $800 for the repair. It sounded too much so I called 3 different auto repaire places and they quote me around $200 for the job including part (genuine part) and labor. I decided not to get my vehicle fixed from this place. Since I decided not to fix the problem from Gwennett place ford service they charged me little over $130 for just the diagnose fee. I went to one of the body shop that I called earlier and they diagnosed and finished the job in one hour. I paid $201.14 total. I know the dealer service charges more but this is too much. Four time more expensive and not very efficient with their time.