Mark Hicks

Review of Cars on 21

Very shady and unfortunately epitomize the bad sti...

Very shady and unfortunately epitomize the bad stigma used car sale people have and take it to new levels. I came in willing to pay the full advertised price they were listing on Car Guru along with the only fee they originally told me they charged which is a $595 documentation fee. Then, and only then, did they say well the advertised price is only if you qualify for the additional discounts that price reflected which include if you are military, a student, and a returning customer.. Without qualifying for all of these discounts the cost was actually $2,590 additional above published price, and then of course the $595 documentation fees. Bringing the total cost for the car over $3K above published price.
When I challenged the salesman that none of this was in their advertisements and it was never brought up during our original visit where I specifically asked for any and all fees, and said I would file complaints, his only comment was I won't be the first.
Run, don't walk away from this group.